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Full payment along with a completed booking form is required to secure your

booking. Seat allocations will be on a first come first serve basis, although special arrangements can be requested but not guaranteed.

 

 

Cancellations

Cancellations by passengers within 21 days of travel payments are non-refundable. Cancellations before this period a credit note will be issued to exchange to another day excursion of your choice (subject to availability)

 

Cancellation By Streamline

Streamline reserves the right to cancel any day excursions due to insufficient numbers booked. All monies paid will be refunded.

 

Adverse Weather Conditions

In adverse weather conditions as decided by Streamline, excursions will be postponed to another date. No refunds will be given. Safety to our drivers and customers is paramount.

 

Mechanical Failures

Although we maintain our fleet to the highest level, sometimes items can fail. In the event Streamline will attempt to minimize any inconvenience, but we can not be financially liable should such occur.

 

Traffic delays

There are occasions when we might be delayed due to traffic. We will attempt to minimize any inconvenience but can not accept any liability for these occasions.

 

Trips with Deposits

Some of our trips allow you to pay a deposit to secure your place. In the event of you cancelling, the deposit is non-refundable.  Any additional payments made will be returned as a credit note.  If the trip is cancelled by Streamline, you will receive your deposit and payments back as per the above cancellation term.

 

Prices

We endeavour not to change the advertised price, however we reserve the right to change prices due to events beyond our control.

 

Please arrive 10 minutes prior to your pick-up time!

Interested in our Transport ?

Streamline Kent offer many services including: Airport Transfers, Wedding cars, Day trips, Coaches, School transport, Courier Service and Executive Travel.
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